Today, in this time of hypercommunication and information overload, the art of listening is becoming an ancient technology. How many times have you been in conversation with another and wondered if he or she was really listening with an open mind and heart? The reverse of this question is just as important. Have you had times when you just wanted to shake someone and scream, "What's wrong with you! Why can't you see what I see?" This conversation between Oprah Winfrey and Thich Nhat Hanh invites you to take a step back and experience listening to another with only one purpose: to help him or her empty the heart. Thich Nhat Hanh says,"If you remember that this is your purpose, then even if the person is bitter, you are still capable of compassion. By letting that person empty the heart, you are giving him or her a chance to suffer less."