More than 20 years ago, over the course of two years, a young woman had helpful conversations with a gentleman who volunteers for the Care Corner Counselling Center in Singapore. She was at a low point in her life at this time and received support, empowerment and a sense of hope from these conversations. Twenty years later, wanting to thank this man whom she had never met for helping her to move forward in her life, she searched for him and discovered that he is still volunteering and helping others. They did indeed meet and her gratitude after so many years touched him deeply. In this short video about their reconnecting, he shares a Chinese saying, "A kind word is like a fire in winter, it warms the soul."